Refund and Return Policy

At Feminino FZE, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.

1. Return Eligibility
Products may be returned within 30 days of receipt if they are unopened and in their original packaging. To initiate a return, please contact our customer service team.

2. Return Process
To return a product, please follow these steps:

  1. Contact our customer service to request a return authorization.
  2. Pack the product securely in its original packaging.
  3. Include a copy of your receipt or proof of purchase.
  4. Ship the product to the address provided by our customer service team.

3. Refunds
Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

4. Non-Refundable Items
Some items may be non-refundable, including opened products or items purchased on sale. Please check the product description for specific details.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions regarding our Refund and Return Policy, please contact us.